Data Center Engineer Job at Kaav Inc., Fremont, CA

  • Kaav Inc.
  • Fremont, CA

Job Description

Network Troubleshooting Specialist

The ideal candidate should be good on network troubleshooting and know how to use network tools. We prefer candidates with the following experience and knowledge:

  • Identify, troubleshoot and isolate network inefficiency, API delays, identifying and resolving issues, providing solutions for IOT devices such as PDU/UPS deployed in data centers.
  • Use different possible troubleshooting methods, tools to isolate network and service issues to identify the cause via splunk/SQL query in order to find the root cause analysis.
  • Review logs to identify issues within customized scripts and work closely with our development team to remediate them.
  • Utilized internal network management system to detect alarms, identify abnormal behavior. Work with the development team to automate and fine tune trouble ticket creations through internal ticketing system.
  • Identified and characterized product defects; document them in Jira tickets. Assisting in developing SOP and document them in Confluence.

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